Skip to main content
Version: v2.17.x LTS

zwe support

zwe support

zwe > support

zwe support [sub-command [sub-command]...] [parameter [parameter]...]

Sub-commands

Description

Collect and package Zowe runtime information for support purpose.

This command will collect these information:

  • Environment
    • z/OS version
    • Java version
    • Node.js version
  • Zowe configurations
    • Zowe manifest.json
    • Zowe configuration file
    • Zowe installation logs
    • Zowe PKCS#12 keystore if used
    • Zowe temporary configuration files under "zowe.workspaceDirectory/.env"
    • Zowe APIML static registration files under "zowe.workspaceDirectory/api-mediation/api-defs"
  • Zowe runtime
    • Active running Zowe processes
    • Zowe job log
  • Zowe fingerprints and validation result

Parameters

Full nameAliasTypeRequiredHelp message
--target-dirstringnoTarget directory where the support package will be created.\nIf it is not specified, system temporary directory will be used.

Inherited from parent command

Full nameAliasTypeRequiredHelp message
--help-hbooleannoDisplay this help.
--debug,--verbose-vbooleannoEnable verbose mode.
--trace-vvbooleannoEnable trace level debug mode.
--silent-sbooleannoDo not display messages to standard output.
--log-dir,--log-lstringnoWrite logs to this directory.
--config-cstringnoPath to Zowe configuration zowe.yaml file.
--configmgrbooleannoEnable use of configmgr capabilities.

Errors

Inherited from parent command

Error codeExit codeError message
100If the user pass --help or -h parameter, the zwe command always exits with 100 code.
ZWEL0101E101ZWE_zowe_runtimeDirectory is not defined.
ZWEL0102E102Invalid parameter %s.
ZWEL0103E103Invalid type of parameter %s.
ZWEL0104E104Invalid command %s.
ZWEL0105E105The Zowe YAML config file is associated to Zowe runtime "%s", which is not same as where zwe command is located.
ZWEL0106E106%s parameter is required.
ZWEL0107E107No handler defined for command %s.
ZWEL0108E108Zowe YAML config file is required.
ZWEL0109E109The Zowe YAML config file specified does not exist.
ZWEL0110E110Doesn't have write permission on %s directory.
ZWEL0111E111Command aborts with error.
ZWEL0112E112Zowe runtime environment must be prepared first with "zwe internal start prepare" command.
ZWEL0114E114Reached max retries on allocating random number.
ZWEL0120E120This command must run on a z/OS system.
ZWEL0121E121Cannot find node. Please define NODE_HOME environment variable.
ZWEL0122E122Cannot find java. Please define JAVA_HOME environment variable.
ZWEL0123E123This function is only available in Zowe Containerization deployment.
ZWEL0131E131Cannot find key %s defined in file %s.
ZWEL0132E132No manifest file found in component %s.
ZWEL0133E133Data set %s already exists.
ZWEL0134E134Failed to find SMS status of data set %s.
ZWEL0135E135Failed to find volume of data set %s.
ZWEL0136E136Failed to APF authorize data set %s.
ZWEL0137E137z/OSMF root certificate authority is not provided (or cannot be detected) with trusting z/OSMF option enabled.
ZWEL0138E138Failed to update key %s of file %s.
ZWEL0139E139Failed to create directory %s.
ZWEL0140E140Failed to translate Zowe configuration (%s).
ZWEL0142E142Failed to refresh APIML static registrations.
ZWEL0172EComponent %s has %s defined but the file is missing.
ZWEL0200EFailed to copy USS file %s to MVS data set %s.
ZWEL0201EFile %s does not exist.
ZWEL0202EUnable to find samplib key for %s.
ZWEL0203EEnv value in key-value pair %s has not been defined.
ZWEL0316ECommand requires zowe.useConfigmgr=true to use.